

Shaping the future of software driven business
•
37
Hyper-personalized services and contextual customer experiences are becoming the
norm, driven by APIs, microservices, and interconnected data sources and applications
that exchange intelligence continuously. Dashboards and reports will soon be passé,
with customers expecting continuous delivery of real-time, actionable insights from
applications.
In the coming years, industry incumbents are uniquely positioned to become the new
leaders of digital disruption. They have already embraced agile methodologies and
design thinking techniques and are armed with new-age digital technologies backed
by access to vast amounts of user data. This gives them a unique advantage that will
help them to match and even surpass born-digital competitors.
Product telemetry – the process of tracking user behavior on systems and devices – is
increasingly playing a central role in helping product management teams to define the
next set of features for their product. While telemetry has been around for a while, its
potent combination with data analytics will continue to lend unprecedented levels of
agility and intelligence to product roadmap creation.
Rakesh Rathod
General Manager
Software Product Engineering
Persistent Systems
Our legacy and expertise in the product development space, ability to predict industry
trends, early investments in digital technologies, the convergence of software product
engineering, and digital transformation markets gives us a unique advantage to create
value for our customers. Our customers rely on us as partners in their transformational
journey towards becoming a software driven business.
Perspective
Software Product Engineering