

Shaping the future of software driven business
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New healthcare systems that are data and software driven and used via digital channels
will be needed, resulting in huge demand for data, machine learning, algorithms, and
digital technology solutions.
The entire ecosystem in healthcare and life sciences will be engaging with patients
directly and will create products and solutions that provide that last mile of connection
directly with the user. This will allow patients to be directly involved in evolution of
products, drugs, and services in ways that will parallel how retail, finance, and other
industries have been transformed based on consumerization.
Patient care and wellness will be delivered in new ways by fundamentally altering
patient-provider interactions based on direct-to-consumer principles from other
industries. Care will not just be provided by highly trained professionals, but will be
virtualized, software driven, and delivered by a variety of organizations and personnel
who are less qualified but aided by software. App-based health management,
pharmacies introduced within community clinics, and virtual care call centers are all
examples of this mega trend.
Rahul Patel
General Manager
Healthcare and Life Sciences
Persistent Systems
Advancements in healthcare and bio sciences have helped improve overall health
conditions and life expectancy of humans greatly. However, costs continue to climb
rapidly. The combination of these two factors has meant that the overall cost burden
on healthcare is becoming prohibitive. US alone spends over $3 trillion in healthcare
and this cost is growing over 10% annually. Traditional approaches to increasing
efficiencies in current systems and processes are proving to be insufficient, and a
disruptive approach to transform healthcare is needed. At the same time, advances
in digital, data, software, and device technologies have matured to tackle the most
complex issues in healthcare, and we believe that these technologies and innovations
will form the foundation for this transformation.
Perspective
Healthcare and Life Sciences