

Shaping the future of software driven business
18
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Annual Report 2018-19
Helping build products for leading instrument
vendors that generate, analyze, and
manage data generated from spectrometry,
chromatography, and genomics instruments.
Enabling Health Systems to more effectively
engage with patients along their journeys by
delivering value (self-service, information, and
logistical support) through seamless connected
experiences for patients.
Enabling provider organizations to manage
broad relationships, engagement, and
collaboration across their provider network,
communities, and patients via Salesforce-
based accelerators. The accelerators include
Patient Access Services, Physician Liaison
Management, Provider Referral Management,
Care Coordination, Home Health, Post-Acute
Care Tracker, Bundled Payment Manager, and
Digital Marketing for Healthcare.
Helping clinical teams improve outcomes at
an enhanced scale through automated patient
characterization and precisely mapping them to
appropriate drugs, tests, and procedures.
Bringing strategy, data science-based discovery,
implementation, and real-life validation capability
for industry players that deliver products and
solutions for patients.
Helping hospital staff to react in real-time to
events occurring in clinical operations in order
to optimize resources such as beds, transfer
of patient across departments, discharge of
patients, and more.
Molecular Biology and
Analytical Instruments
(Engineering Services)
Engagement
Platforms via
Salesforce COE
CRM Solutions
via Salesforce
COE
Precision Clinical Systems
in conjunction with
Partners Healthcare
Reimagining Patient
Experiences via Pivot
Labs
Hospital Operations
Optimization via
Herald Health
Expertise