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Shaping the future of software driven business

Report of the Directors •

81

Training details

Your Company covered 70% of employees through at least one training this year, and 43% employees underwent digital

technology trainings. Your Company trained about 284 campus hires in the Entry Level Training Program (ELTP).

The total investment for In-Class training was around 1,500 person months and totaling to 9,886 enrollments. Self-learning

investment on In-house knowledge center course enrollments was around 2,000 person months.

Total enrollments for internal certifications, either after In-Class training or self-learning were 27,810.

Your Company encourages learning and knowledge enhancements via various means. During the year under report, your

Company launched the following initiatives focusing on Digital Technologies:

• Designed and launched ORBIT digital technology program exclusively for the senior managers and leaders in the organization,

around 200 attended this program.

• Continued with the Digital Technothon initiative, where employees work on digital technologies (IoT, Machine learning, Block

Chain, Dev Ops, AWS, MEAN Stack, full stack). They build and exhibit end-to-end mini projects. 11 such projects were displayed

after the campus hires.

• Launched ‘Pledge to Learn’ initiative where employees pledge proactively to learn digital technologies for future readiness.

More than 1,600 employees pledged and underwent digital technology trainings.

Technology Predictions for 2019

The CTO group in your Company publishes a Technology Predictions Guide at the beginning of the calendar year 2019. The

excerpts from this year’s guide are as follows:

In 2019, one thing is certain — there will be no slow-down in the software transformation journey for organizations across the

world, nor in the pace of technology disruptions. To navigate through these rough waters, business leaders will need to have

one eye firmly fixed on the horizon, in order to exploit future trends before they can upturn the organization. In this article, we

explore the 6 (six) technologies that will turn the tide for organizations this year, while outlining broad guidelines on how to

leverage them and sail into the new age, full steam ahead.

1. Data & Analytics

From “must have” to “must deliver value”

Decision-making platforms built on data lakes are no longer enough to generate business value. Enterprises will have to

embrace data value governance that covers the entire analytics value chain, from data and insights, to people and processes.

Moreover, data governance will have to be integrated with overall business strategy and aligned to a data-driven business

model. In the near future, we foresee Machine Learning (e.g. self-service data preparation platforms) and Natural Language

Processing (conversational analytics) accelerating the data-driven decision-making process.

2. Artificial Intelligence & Machine Learning

ML is all set to excel in 2019

Machine Learning is already an intrinsic part of enterprise automation roadmaps. AI democratization is on the horizon, spurred

by an increase in ML solutions, rising demand for data science talent, and increasing complexity of algorithms. Large platform

players (think Amazon, Google) will prove instrumental in the explosion of ML models. 2019 will train its spotlight on NLP and

text analytics, along with deeper explorations into deep learning. Enterprises should look past chatbots and incorporate NLP

in every aspect of customer experience, while evaluating explainable aspects of algorithms for better adoption of black box

models. Also, remember to keep a sharp eye on regulatory frameworks.

3. Human-Machine Interaction

AR will soon become ER – Everyday Reality

While Human Machine Interaction technologies — including augmented reality (AR), virtual reality (VR), and chatbots — are yet

to find mainstream adoption, they are slowly gaining traction in the enterprise. Adoption barriers will further dissolve with

advancements in software engines, AR/VR devices, and democratization of content creation. So how can enterprises leverage

HMI? Smartphones are a smart conduit for AR applications — consider using them to create a customer outreach strategy.

Secondly, ramp up productivity with AR/VR applications that assist human resources employed in diagnostics and repairs.

Also, using safe, cost-effective AR/VR applications to simulate dangerous physical world scenarios can give you an edge over

competitors, especially during training programs and demonstrations.