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• Annual Report 2018-19

Shaping the future of software driven business

Partnerships

Your Company believes in establishing partnerships with leaders in the market. Your Company has had a strong relationship

with Salesforce over the years. The acquisition of Parx in the previous year has helped your Company establish a good Salesforce

presence in the European region. IBM continues to be a strong partner and the reseller relationship will further strengthen this.

During the year under report, your Company established new partnerships with Snowflake and with Ping Identity and continued

to strengthen partnerships with Appian, Blue Prism and Out Systems.

With the strong trend to cloud computing, your Company encouraged employees to get certifications and established a strong

partnership with Amazon AWS and Microsoft Azure.

Partnership with Partners Healthcare

Your Company believes that the healthcare, especially in the US, is set for disruption and your Company could play an important

role in this disruption. To establish credibility in the market, your Company decided to partner with the team at Partners

Healthcare which comprises of medical experts from Massachusetts General Hospital, Brigham and Women’s Hospital, Dana

Farber Cancer Center and Harvard Medical School.

During the year under report, at the 10

th

annual Connected Health Conference, Partners HealthCare announced in partnership

with your Company the formation of a new center of excellence viz., ‘Partners HealthCare Pivot Labs’ that aims to disrupt the

delivery of healthcare to enhance the patient experience, improve clinical outcomes and control costs.

Together, Partners HealthCare and your Company are challenging conventional thinking to shift the focus to making healthcare

to fit the patient, as opposed to the current model of fitting the patient into the healthcare system. With digital tools and a

unique understanding of the healthcare consumer, Partners Pivot Labs will make care delivery more convenient, accessible

and consumer-centric by thinking about the patient holistically. Partners Pivot Labs will openly collaborate with others in the

healthcare industry like pharmaceutical companies, medical device manufacturers, medical technology companies, payers and

providers to accelerate ideas through the entire development lifecycle, from ideation, prototyping and validation to enterprise-

wide deployment in a clinical environment

Acquisitions and Investments

During the year under report, your Company invested in Cazena, Inc. Cazena is founded by ex-Netezza executives and provide

fully managed data lake services. Your Company also acquired Herald Technologies Inc. which has a product that was created

to transform the data overload swamping healthcare professionals into clear and actionable insights.

Certifications

During the year under report, Pune and Nagpur centers of your Company were successfully assessed for CMMI (Dev - V1.3)

at Maturity Level 5 covering “Technology Service Unit for Software Development, Maintenance and Testing projects”. This

certification will help your Company qualify for the Government projects.

LifeAtPersistent – FY 2018-19

LifeAtPersistent has become a central theme for your Company’s employee engagement and development related work.

One Persistent, CareersAtPersistent and MyLifeAtPersistent are the three specific focus areas for LifeAtPersistent.

One Persistent: Establishing Harmony Within Diversity

Your Company’s Core Values are important and continue to guide all employees in their day-to-day work and help them make

decisions when under pressure. To help employees get a better perspective of core values at Persistent, your Company shared

a video series with messages and practical tips from the Board of Directors and the Management team. To keep core values at

the top of the mind, your Company presented table-top artefacts themed around core values to the leaders located at all our

global centers.

During the year under report, the leadership team of your Company conducted nearly 4,800 Connect Meetings with employees

in small groups to share core values, corporate messages and to get a pulse of the needs of the employees.

These activities have had a positive impact as ‘Frank – the Employee Engagement Survey’ reflected an increase in participation

as well as an improved overall positive perception towards employees’ work experience at your Company.

Oneness through sharing and caring continued during the year under report. Celebrations and acknowledging good

contributions of the employees has a positive impact. Your Company saw an increase in celebrations across all centers and

organized special celebrations to mark the 15-years’ completion of many employees at Persistent Group.