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Annual Report 2016-17
Investors’ Grievances
During the onancial year ended March 31, 2017, the Company has attended to investors’ grievances e[peditiously. The
details of the requests / complaints received and disposed of during the year are as under:
Sr.
No.
Nature of Request / Complaint
Opening
Balance
Received
Attended
Pending
1.
Change of Address
0
1
1
0
2.
Bank Details / Bank Mandate / Electronic
clearing Services
0
7
7
0
3.
Revalidation of Dividend warrants
0
62
62
0
4.
Non-receipt of Dividend
0
1
1
0
5.
SCORES (Non-receipt of dividend)
0
1
1
0
6.
Non-receipt of Bonus
0
1
1
0
7.
SCORES (Non-receipt of Bonus)
0
0
0
0
8.
Registration of PAN/ Email Id/ Phone
0
2
2
0
9.
IPO Unclaimed Cases
0
4
4
0
10.
Others
0
2
2
0
As on March 31, 2017 there were no outstanding Investor Complaints.
The Members may contact the Company Secretary of the Company for their queries, if any, at the contact details
provided in the Shareholders’ Information in this report.
Web-based Query Redressal System
In order to help Members of the Company to raise their share related queries and get them resolved e[peditiously, the
facility for raising their queries / complaints is made available on Company’s website under ‘Investor Services’ section
voluntarily at
http://investors.persistent.com/investor-complaints.G. Executive Committee
Brief description
The E[ecutive Committee of the Board was constituted on January 29, 2005.
The E[ecutive Committee was constituted to review the implementation of decisions taken by the Board of Directors in
between two Board meetings. The Chairman of the Committee is an Independent Director.
Table 17 gives the composition of the E[ecutive Committee of the Board of Directors as on March 31, 2017.
Table 17: Composition of the Executive Committee
Name of the Director
Category
Mr. Kiran Umrootkar
Chairman of the Committee and Independent Director
Ms. Roshini Bakshi
Independent Director
Mr. Pradeep Bhargava
Independent Director
Mr. Prakash Telang
Independent Director
Mr. Mritunjay Singh
E[ecutive Director and President – Services
The Company Secretary of the Company is the Secretary of the Committee.
The Committee is constituted with powers and responsibilities including but not limited to:
i.
To review and follow up on the action taken on the Board decisions
ii. To review the operations of the Company in general
iii. To review the systems followed by the Company
iv. To e[amine proposal for investment in real estate
v. To review, propose and monitor annual budget including additional budget, if any, subject to the ratiocation of the
Board