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• Annual Report 2018-19

Shaping the future of software driven business

Table 18: Details of the attendance at the Stakeholders Relationship Committee meetings held during the Financial

Year 2018-19

Name of the Director

<------------ Stakeholders Relationship Committee Meeting ------------>

April 23, 2018

October 20, 2018

Mr. Sanjay Bhattacharyya (C)

Y

AVC

Dr. Anand Deshpande

Y

Y

Mr. Kiran Umrootkar

Y

Y

Mr. Sunil Sapre

Y

Y

Investors’ Grievances

During the financial year ended March 31, 2019, the Company has attended to investors’ grievances expeditiously. The details of

the requests / complaints received and disposed of during the year are as under in Table 19:

Sr. No.

Nature of Request / Complaint

Opening Balance

Received

Attended

Pending

1.

Change of Address

0

0

0

0

2.

Bank Details / Bank Mandate /

Electronic clearing Services

0

13

13

0

3.

Revalidation of Dividend warrants

0

24

24

0

4.

KYC updation as per SEBI circular

0

1

1

0

5.

Non-receipt of Dividend

0

0

0

0

6.

Non-receipt of Bonus

0

0

0

0

7.

SCORES (Non-receipt of Bonus)

0

0

0

0

8.

IPO Unclaimed Cases

0

0

0

0

9.

Others

0

1

1

0

As on March 31, 2019 there were no outstanding Investor Complaints.

The Members may contact the Company Secretary of the Company for their queries, if any, at the contact details

provided in the Shareholders’ Information in this report and are also available on the Company Website at

https://www.persistent.com/investors/investor-connect/

Web-based Query Redressal System

In order to help Members of the Company to raise their share related queries and get them resolved expeditiously, the facility

for raising their queries / complaints is made available on the Company’s website under ‘Investor Services’ section voluntarily

at

http://investors.persistent.com/investor-complaints.

F.

Corporate Social Responsibility (CSR) Committee

Brief description

In terms of Section 135 of the Act, the Board of Directors at its meeting concluded on April 19, 2014, constituted the Corporate

Social Responsibility Committee. The Committee was reconstituted during the financial year 2018-19 by inducting Prof. Deepak

Phatak, Independent Director.

The Chairman of the Committee is an Independent Director.

Table 20 gives the composition of the CSR Committee of the Board of Directors as on March 31, 2019.

Table 20: Composition of the CSR Committee

Name of the Director

Category

Mr. Pradeep Bhargava

Chairman of the Committee and Independent Director

Dr. Anand Deshpande

Chairman and Managing Director

Prof. Deepak Phatak*

Independent Director

Mr. Prakash Telang

Independent Director

*Appointed as Member of the Committee w.e.f. April 24, 2018